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1. General provisions.
1.1. These rules on the purchase and sale of goods (hereinafter referred to as "the Rules") are a legal instrument binding on the Parties, which determines the rights, obligations and responsibilities of the Buyer when purchasing goods in the e-shop.
1.2. The Seller reserves the right to change, amend or supplement the rules at any time, taking into account the requirements established by law. The buyer is informed on the website of the e-shop. When the customer purchases in the e-shop, the Rules that are in force at the time of booking shall apply.
1.3. You have the right to buy in an e-shop:
1.3.1. legal natural persons, i.e. persons of adulthood whose capacity is not limited by judicial procedure;
1.3.2. minors between the ages of 14 and 18, only with the consent of their parents or carers, unless they have their own income;
1.3.3. legal persons;
1.3.4. authorised representatives of all the above mentioned persons.
1.4. The Seller, by approving the rules, also warrants that, in accordance with the rules 1.3. the Buyer has the right to purchase goods in the e-shop.
1.5. The agreement between the Buyer and the Seller shall be deemed to have been concluded from the moment the Buyer has formed a basket of goods in the e-shop, indicating the delivery address, choosing the method of payment and familiar with the Seller's rules, clicking on the button "Confirm order" (see item 5 "Order of goods, prices, settlement procedure, deadlines").
1.6. Each contract concluded between the Buyer and the Seller is stored in the e-shop.
2. Protection of personal data.
2.1. To order goods in the e-shop, the Buyer may:
2.1.1. by registering in this e-shop – entering the data requested in the registration;
2.1.2. without registering in this e-shop.
2.2. The Buyer ordering goods 2.1. in the methods provided for in the Rule Item, the relevant information fields provided by the Seller must indicate the personal data of the Buyer necessary for the proper execution of the order: name, delivery address, telephone number and e-mail address.
2.3. By approving these rules, the Buyer agrees that 2.2. The Personal Data of the Buyer in Item 3.1.1 is processed for the purposes of the sale of goods and services in the e-shop, analysis of the Seller's activities and direct marketing.
2.4. By accepting that the Buyer's personal data are processed for the purpose of selling goods and services in the Seller's e-shop, the Buyer also agrees that the e-mail address and telephone number specified by the Buyer will be sent information messages necessary to fulfill the order of the goods.
2.5. The Buyer undertakes to store and not disclose login details when registering in the e-shop and ordering goods.
3. Buyer's rights and obligations.
3.1. The Buyer has the right to purchase goods in the e-shop in accordance with the procedure laid down in these Rules and other sections of this e-shop information.
3.2. The Buyer has the right to refuse the purchase of goods – sales contract with the notifying the Seller in writing (by e-mail indicating the desired return of the product and its order number) no later than 14 (fourteen) working days from the date of delivery of the item, unless the contract cannot be withdrawn under the laws of the RL (e.g. when the contract is concluded for the sale of hygienic goods – bed linen items" http://www.vartotojucentras.lt/istatymas.php?id=1038, "Features of return and replacement of non-food goods".
3.3. Rules 3.2. The buyer may exercise the right provided for in item 3.1.1 only if the goods have not been damaged or have not substantially changed its appearance and have not been used.
3.4. The Buyer undertakes to accept the ordered goods and pay for them the agreed price.
3.5. If the data provided in the Buyer's registration form changes, the Buyer must update them immediately.
3.6. The Buyer undertakes not to transfer his login details to third parties. If the Buyer loses the login details, he must immediately inform the Seller of the means of communication specified in the "Contacts" section.
3.7. The Buyer, using the e-shop, agrees with these Rules of Purchase-Sale and undertakes to comply with them and not violate the laws of the RL.
4. Seller's rights and obligations.
4.1. The Seller undertakes to provide all conditions for the Buyer to make proper use of the services provided by the e-shop.
4.2. If the Buyer attempts to impair the stability and security of the Seller's e-shop or violates his obligations, the Seller shall have the right to restrict or suspend the Buyer's access to the e-shop without notice or, in exceptional cases, to cancel the Buyer's registration.
4.3. The Seller undertakes to respect the Buyer's right of privacy to the personal information belonging to the Buyer specified in the e-shop registration form.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address indicated by the Buyer.
5. Ordering goods, prices, settlement procedures, time limits.
5.1. In the e-shop, the Buyer can buy 24 hours a day, 7 days a week.
5.2. The Agreement shall enter into force from the moment the Buyer clicks on the "Confirm Order" button and upon receipt of the order the Seller confirms it – sends a confirmation letter by e-mail specified by the Buyer.
5.3. The prices of goods in the e-shop and the ed-order are indicated in litas, including VAT.
5.4. The Buyer shall settle the goods in one of the following ways:
5.4.1. Payment using e-banking is prepayment using the e-banking system used by the Buyer. In order to use this form of settlement, the buyer must have signed an e-banking agreement with one of the following banks: SEB bank; Swedbank AB; DNB Nord; Parex Bank; 'Farm Bank'; Danske Bank; Nordea Bank; bank "SNORAS". The Buyer transfers the money to the e-shop's checking account. Responsibility for data security lies with the bank concerned in this case, since all monetary transactions take place in the bank's e-banking system.
5.4.2. Bank transfer is a pre-payment when the Buyer, after clicking on the order and going to the nearest bank unit, transfers the money to the bank account of the e-shop.
5.5. The Buyer undertakes to pay for the goods immediately. Only when payment for the goods is received, the parcel of the goods begins to form and the time limit for delivery of the goods begins to run.
6. Delivery of goods.
6.1. The Buyer, having chosen the delivery service at the time of the order, undertakes to indicate the exact place of delivery of the goods.
6.2. The Buyer undertakes to accept the goods himself. In the event that the Buyer is unable to accept the goods himself and the goods are delivered to the specified address, the Buyer shall not be entitled to claim to the Seller for the delivery of the goods to the wrong entity.
6.3. The Goods are delivered by the Seller or by the Seller's authorized representative (courier).
6.4. The Seller shall deliver the Goods to the Buyer in accordance with the terms specified in the descriptions of the goods. These deadlines are preliminary and do not apply in cases where the Seller's warehouse does not contain the necessary goods and the Buyer is informed of the lack of ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the seller's control. In this case, the Seller undertakes to immediately contact the Buyer and agree the terms of delivery of the goods.
6.5. In all cases, the Seller shall be relieved of liability for violation of the time limits for the presentation of the goods if the goods are not presented to the Buyer or presented in time due to the Buyer's fault or due to circumstances beyond the seller's control.
6.6. The Buyer must immediately inform the Seller in all cases if the consignment is presented in a folded or otherwise damaged package, if the consignment contains unsolicited goods or an incorrect quantity, incomplete delivery.
6.7. In all cases, if the Buyer notices violations of the packaging at the time of delivery, the buyer must indicate notes in the delivery document provided by the courier or draw up a separate act on these violations. This the Buyer must do so in the presence of the courier. In the absence of such actions, the Seller is relieved of liability against the Buyer for violations of the goods in connection with packaging violations which the Buyer did not mark in the courier's delivery document.
7. Quality of goods, guarantees.
7.1. The details of each item sold in the e-shop shall be shared in the description of the item next to each item.
7.2. The Seller shall not be liable for the fact that the goods in the e-shop may not match the actual size, shape and color of the goods in their color, form or other parameters due to the characteristics of the display used by the Buyer.
7.3. The seller provides a quality guarantee valid for a certain period of time for certain types of goods, the specific term and other conditions of which are indicated in the descriptions of such goods.
7.4. If the Seller does not provide a quality guarantee for certain types of goods, there is a guarantee provided for in the relevant legislation.
8. Return and replacement of goods.
8.1. Defects of goods sold are eliminated, defective goods are replaced, returned in accordance with the Minister of Economy of the RL in 2001. The Rules for Returning and Changing Items approved by Order No 217 of 29 June 2007 "On the Approval of the Rules for Return and Exchange of Things", except where the contract cannot be withdrawn under the laws of the RL (where the contract is concluded for the sale of hygiene goods – bed linen products; see information on the website of the Public Institution "Consumer Centre" http://www.vartotojucentras.lt/istatymas.php?id=1038, "Features of return and exchange of non-food goods", paragraph 18). Money for returned goods is in all cases transferred only to the payer's bank account.
8.2. In order to return the product(s) in accordance with Article 8.1 of the Rules. The Buyer may do so within 14 (fourteen) working days from the date of delivery of the goods to the Buyer, informing the Seller by means of communication specified in the contact section, indicating the name of the returned item, the order number and the reasons for the return.
8.3. When the Buyer returns the goods, the following conditions must be met:
8.3.1. the returned item must be in the original orderly packaging;
8.3.2. the item must be intact by the Buyer;
8.3.3. the goods must be unused without losing their commercial appearance (intact labels, unpeaker film, etc.) (this item does not apply in the case of the return of a defective product);
8.3.4. the returned item must be in the same set as the Buyer received it;
8.3.5. the return of the item must be accompanied by a copy of the purchase document.
8.4. The Seller has the right not to accept the Returned Goods of the Buyer if the Buyer does not comply with 8.3. the return procedure laid down in Article 12.
8.5. When returning the wrong item and/or defective goods, the Seller undertakes to collect such goods and replace them with similar suitable goods.
8.6. In the event that the Seller does not have goods suitable for replacement, the amount paid shall be refunded to the buyer, excluding the price for delivery to the buyer.
9. Liability of the buyer and seller.
9.1. The Buyer is fully responsible for the correctness of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller shall not be liable for the consequences resulting therefrom and acquires the right to claim compensation from the Buyer for direct damages.
9.2. The Buyer is responsible for the actions taken using this e-shop.
9.3. The Registered Buyer is responsible for transmitting his/her login data to third parties. If the services provided by the e-shop are used by a third party who is connected to the e-shop using the Buyer's login details, we consider this person to be the Buyer.
9.4. The Seller is relieved of any liability in cases where the loss arises because the Buyer, regardless of the Seller's recommendations and the Buyer's obligations, did not become acquainted with these Rules, although such possibility was granted to him.
9.5. If the Seller's e-shop contains links to e-websites of other companies, institutions, organizations or persons, the Seller is not responsible for the information or activities carried out there, does not supervise, control and not represent those companies and persons.
9.6. In the event of damage, the guilty Party shall compensate the other Party for direct damages.
10. Marketing and information.
10.1. The Seller may, at his discretion, initiate various promotions in the e-shop.
10.2. The Seller has the right to unilaterally, without notice, to change the terms of the shares, as well as to cancel them. Any change or cancellation of the terms and conditions of shares shall be valid only forward, i.e. from the moment they are made.
10.3. The Seller shall send all communications by means of communication specified in the Buyer's registration form.
10.4. The Buyer sends all messages and questions to the telephones and e-mail addresses specified in the "Contacts" section of the Seller's e-shop.
10.5. The Seller shall not be liable if the Buyer does not receive informational or confirmatory messages due to internet connection, network failures of e-mail service providers.
11. Final provisions.
11.1. These Rules for the Purchase and Sale of Goods are established in accordance with the laws and regulations of the RL.
11.2. All disagreements arising from the implementation of these Rules shall be settled by negotiation. If no agreement is reached, disputes are settled in accordance with the procedure established by the laws of the RL.